Rob McIntyre with Dale Carnegie Training demonstrated the tools that can be used to take control of personal attitudes, build relationships, and enhance communication skills which will ultimately enhance leadership skills during the 2021 Virtual CAAR Conference.

The ag industry showed strength and unity in the face of the many challenges presented in 2020 as COVID-19 drastically changed how ag retailers conducted business. As an essential service, businesses in all areas of the agriculture industry had to find innovative ways to pivot their norm in a world that changed overnight.