Get the Most out of Your People

The Most Powerful Communication Workshop in the World!

Tuesday, February 14, 12:30 – 4:30 p.m.

Speaker Bruce Lee leads this workshop on effective communication and retail management. With over 24 years of training experience, Bruce will break down effective strategies on client engagement, initiative development and delivery.

Conference + Workshop Combo Pass

Exclusive to CAAR Members, the Conference + Workshop Combo Pass includes over $100 of savings.

Registration Information

The Challenge

Have you ever wondered why you just don’t “click” with some people? Chances are, their behavior style is different than yours. They look at life differently, they think differently, consider different things important and are motivated by different factors. You can either withdraw from these people and argue or ignore them, or learn to understand the way they are, accept them and tap in to their strengths.

The Opportunity

Trust, co-operation, understanding and acceptance are the key attitudes to strengthening your organization and making it more productive and competitive. Understanding your behavior style and the styles of those you work with, will go a long way towards building your team, as well as improving customer service, sales and negotiating effectiveness. This material can have a huge impact on your personal life as well.

The Learning

The foundation of this interactive workshop is the DISC Profile. This self scoring, computer generated behavioral assessment is a road map to interpersonal communications - one that has been proven effective by over 20 million people. Participants will utilize the information in this session to:

  • Identify their own behavioral style
  • Capitalize on their strengths
  • Increase their appreciation for the different behavioral styles on their work team
  • Anticipate and minimize potential conflicts with staff
  • Learn how to adapt their behavior for increased employee performance

Learning is augmented by role playing real life employee / manager scenarios. You will be light years ahead of the competition with your new ability to understand others!

The Golden Rule: “treat others as you would have others treat you”

The Platinum Rule: “treat others as they wish to be treated”